Professional Services
Keep your team
focused on clients.
Marketing, technology, finance and people support for consultancies, agencies and firms whose revenue is tied to people’s time.
One shared direction
Positioning
People
Operations
Delivery
Your context
Time is
the product.
Consultancies, agencies and other professional services firms need a partner who understands their business model from the inside, because it does not look like a typical product business. Revenue is tied to people’s time, margins depend on utilisation, and the biggest operational risk is usually a hiring decision rather than a product.
We take on the supporting work so your team can stay focused on clients and billable delivery.
Utilisation and billable hours that are hard to plan around.
Hiring decisions that affect both delivery capacity and client relationships.
Back-office work that eats into time that should be billable.
Positioning against larger, more established competitors.
Where we can help
Support around
a billable-hours model.
Sharpen the positioning
We help sharpen positioning and growth plans against larger, more established competitors.
Hire and keep good people
We support recruitment and the HR processes that help good people stay.
Handle the back office
We take care of back-office finance work, so your team can stay focused on billable work.
Put solid structures in place
We prepare and review the contracts and structures your firm relies on.
We work with professional services firms the way we would want to be worked with ourselves: practical support from people who understand that time really is the product.
Many of these engagements start informally, with a founder asking a question they did not want to put in front of a large firm first.
A practical starting point
Start with the task that costs the most time.
Pick the recurring task or process that takes the most non-billable time. We agree the scope, the responsibilities and how progress will be reviewed.
Connected support
Visible, well run
and ready to grow.
Your own marketing and systems matter too. We can add marketing and technology support where it helps.
What’s next
for your business?
Tell us what you are working towards. We will help you find a practical place to start.